Success Story

Services:

Pioneering Technology for Modernizing New Distribution Capability for Airline Commerce

Airlines

Posted On: 22 March, 2024

Innovating technology that’s modernizing airline commerce
Pioneering New Distribution Capability and enabling real-world NDC order delivery, to invest in Artificial Intelligence and Machine Learning for data-driven retailing
Leading SaaS platform for new generation retailing and distribution
IATA Level 4 certified Open Connect API

Minimize air shopping process thereby creating a positive impact on booking completion
Develop air shopping techniques adaptable to every airline
In-depth analysis for the pricing engine and fare rules enabling increased accuracy in responses
Create an inventory system based on the airline-based NDC principles

A futuristic shopping suite consisting XMLs with different parameters / workflows to automate the application of filters and create seamless workflows, thus reducing the shopping response time
Application of flight pricing filters e.g. requesting only branded fares, best pricing or private & public fares
Development of robust air shopping techniques from scratch for individual airline
Collecting requirements for an effective inventory system in-sync with the NDC technology

Improved customer satisfaction with 99% SLA maintained for pricing support
Quicker turnaround by providing specific solution for pricing errors
Air shopping time minimized from 15 minutes to 3 minutes enabling a saving of 21K USD per year with greater efficiency
Consistent development of new features and enhancements led to the organization being recognized as first NDC-focused airline company to receive Level 4 (Full offer & order management) Certification from IATA
Complete booking process reduced from 12 minutes to 7 minutes for an airline, achieving a quicker booking time & enabling bottom-line saving of 48K USD per year