The client is a leading digital payment platform provider for the U.S. insurance industry, offering specialized solutions that supports agents, carriers, and policyholders in handling payments and streamlines processing for ACH, credit cards, and paper checks.
The client faced challenges that impacted product consistency and required the expertise of an experienced QA team to streamline all testing activities, provide timely feedback to developers, and accelerate high-quality releases.
Manual regression testing for each release extended production cycles, significantly increasing time and effort.
Frequent client-driven requests resulted in continuous UX changes, creating a need for rapid design iterations.
The application lacked visual consistency, highlighting the need for a style guide and front-end expertise to unify the UI and establish a more structured approach to product development.
As the application scope expanded, the client sought a scalable nearshore partner to work closely with its onshore developers to support continuous growth.
Cybage formed an offshore QA team that performed end-to-end testing, provided timely feedback to the development team, and supported faster releases. We enhanced test coverage through automated regression and critical path testing.
Mockups and enhancements were continuously developed based on client feedback, while branding assets and a comprehensive style guide were created to ensure a consistent UI. The new design was implemented seamlessly across both desktop and mobile platforms.
To further strengthen application development, a nearshore developer collaborated closely with the onshore team to accelerate project delivery.
