- Leading technology company providing spending management and invoice automation solutions
- Offers end-to-end procure-to-pay services, including ordering and invoicing, budget planning, and real-time spend tracking
- Extends compliance audit features and invoice automation services with 400+ integrated vendors
Success Story
About the Client
Business Needs
Develop a modern platform that:
- Is inclusive and cost-effective
- Runs on multiple devices
- Supports multi-tenancy
- Provides individual user level access controls to each onboarded organization
- Effectively integrates with internal applications to leverage real-time data as an input for on-demand reports
- Offer a new edge user experience using modern technology principles for product transformation
- Automate workflows to minimize manual user interventions and processes
Solutions
- Modularized component-based approach to ensure scalability and maintainability
- Harnessed the processing power of client (browser’s host) via a single page design to improve system performance
- Established a comprehensive API and SSO login framework for better authentication and traceability
- Created new schemas by leveraging Snowflake Data Warehouse to develop target data architecture
- Implemented bearer token-based approach utilized by the server-side application to validate API calls along with role-based access controls
- Ensured 360-degree integration by unifying platform with the customer care app and other modules, such as buyer’s portal, vendor management portal, contract portal, and order and invoicing
- Created CI/CD pipelines from scratch on Azure along with Kubernetes orchestration
- Customized a modernized reporting platform with responsive web designs
- Ensured modern, automated UX with real-time, on-demand as well as curated reporting, notification management, and automated/scheduled job processes for file/data management
- Deployed collaboration solutions, including executive dashboards, team dashboards, project wiki, alerts and change notifications, and analytics services
- Executed source control and project monitoring via multiple code repositories on Azure GIT and followed consistent branching and merging strategies
- Developed test automation from scratch along with features that support manual and exploratory testing via DevOps test suite
Business Impact
- Reported ~50% decrease in approval time, action management, data availability, and reporting
- Reduced ~90% manual process with the implementation of automated workflows
- Derived high user satisfaction owing to application’s modern interface and automated processes
- Increased conversions and customer onboarding via the newly created profitable product
- Increased data security by introducing additional authentication layers during API calls
- Gained 100% user preference for the secure and efficient SSO mechanism in daily use
Technology Stack
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