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Achieved Tech Transformation and UX Modernization for a Leading Talent Solutions Company That Delivered Enhanced Experience for Customers and Candidates

Software & Hi-Tech
Posted On: 21 March, 2024

About the Client

  • A leading talent solutions company with more than 350 offices in Belgium.
  • It specializes in candidate matching, talent sourcing, temporary & permanent employment.

Business Needs

  • Migrate from the legacy system to a new cost-effective technology.
  • Develop a mobile application to accommodate the digital needs of a large user base.
  • Modernize UX for enhanced security, usability, and consistency.

Solutions

Web Solution
  • Developed a Surface-based native Windows application to digitalize on-field activities.
  • Followed a DevOps approach to ensure the solution was secure, modular, organized, and easy to develop, test, and deploy.
  • Enhanced features for on-demand employee staffing (candidate profile management, sourcing, payments, etc.).
  • Improved candidate resume management modules.
  • Introduced vacancy management features backed by third-party integrations for easy job posting, scheduling medical tests of candidates, receiving medical test results, handling job applications, and various other activities.
  • Developed an offline mode to improve accessibility and document management.
Mobile App Solution
  • Developed a hybrid mobile application using Ionic Framework and Angular JS.
  • Integrated features that facilitated ease of posting and hiring candidates for jobs across the country.
  • Enhanced features and accessibility for iOS and Android.
  • Introduced a robust notification system to keep candidates and customers up-to-date about new job openings.
  • Ensured seamless payments and reporting.
  • Developed features for end-to-end admin activities such as contracts, payments, and invoicing.

Business Impact

  • The platform has helped over 16,000 blue and white-collar candidates find jobs.
  • Improved reachability to end-users for efficient utilization of the application.
  • Enhanced resume prospecting has saved 50% time of end-user with more efficient and accurate representation of candidate and customer data.
  • Received the highest positive feedback and score 9.9/10 for vacancy management system during user acceptance testing.
  • The mobile app ensures urgent 24x7 recruitment processes.

Technology Stack

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Achieved Tech Transformation and UX Modernization to Enhance Customer Experience_Tech stack
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