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Improved Cost-Effectiveness and Elevated User Experience for a Leading Supplier of Mechanical Parts

Success Story

Services:
  • Product Engineering
  • Technology Solutions
  • Cloud

Improved Cost-Effectiveness and Elevated User Experience for a Leading Supplier of Mechanical Parts

Software & Hi-Tech
Posted On: 1 October, 2024

About the Client

  • Established in 2013, is a leading supplier of custom mechanical parts
  • It enables entrepreneurs to easily  submit their custom parts requirements—like specification les or 3D designs—through their online platform
  • It offers clients a diverse range of usage, shipping, and payment options to enhance convenience and streamline operations
  • It is widely recognized as the Airbnb of the manufacturing industry
  • It analyzes its database and delivers a quote based on the client company's algorithm, considering  factors like the amount of material and time required
  • It capitalizes on the volume of orders throughout its network and allows customers to order parts for machines at prices significantly lower than those from direct machine operators

Business Needs

  • Optimize the scheduling of work orders for manufacturing partners (MPs) by choosing between the 'Push' and the 'Pull' methods:
  • The 'Push' method involves sending work orders based on demand planning, while the 'Pull' method allows MPs to access work according to their capacity
  • To optimize the efficiency and responsiveness of the process by balancing anticipated demands with the actual abilities of the partners

Solutions:

  • Adopted an event-driven architecture with AWS Lambda to facilitate real-time updates of data across the system
  • Deployed dedicated Lambda functions for user authentication, connection management, message broadcasting, and dynamic event handling, along with the architecture to ensure efficient scaling and rapid response times
  • Enhanced the system to align job status across system, preventing multiple acceptances of the same job

Business Impact

  • Enhanced user engagement and experience within the application
  • Improved job availability for MPs by granting access to a broad range of jobs and addressing known production capacity gaps
  • Minimized the likelihood of missed opportunities by facilitating dedicated time to review job offerings
  • Boosted the client’s profit margins by 15% by refining the payout calculation to improve transaction margins
  • Minimized the manual efforts required to schedule jobs
  • Established strong partnerships with manufacturing partners

Technology Stack

Improved Cost-Effectiveness and Elevated User Experience for a Leading Supplier of Mechanical Parts
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