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Outlining Comprehensive Technical Overhaul for a Global Information Services Provider

Software & Hi-Tech
Posted On: 3 February, 2026

About the Client

  • Customer is a leading global information services provider driving the connected world forward with responsible identity resolution. Through its cloud-based solutions, the company enables organizations to make informed decisions while mitigating threats and improving customer interactions.

Business Needs

  • The firm faced challenges maintaining efficient operations and reducing time-to-market for their services while managing infra costs. They partnered with Cybage to encounter:
  • Complex, Fragmented Infrastructure: It became difficult to manage a complex and fragmented infrastructure, compounded by inconsistent tools, security, and compliance processes.
  • High Technical Debt: Outdated software and slow deployment cycles caused significant delays in updates and market responsiveness.
  • Legacy Systems: Outdated systems and custom components hindered performance, scalability, and modernization efforts.
  • Resource Inefficiencies: A large operational team did not correspond with improvements in efficiency or quality.
  • Data Center Migration: Experienced extended timelines and risks with data center migrations.
  • Unoptimized Infrastructure: Unnecessary costs arose from unused machines and underutilized resources.

Solutions

  • Infrastructure and Application Audits: Conducted comprehensive audits to standardize tool stacks for optimal performance.
  • Implemented Compliance-as-Code: Resulted in increased security measures through the implementation of compliance-as-code.
  • Strategic Data Center Migrations: Managed 250 service migrations with 80+ change requests, ensuring timely and efficient transitions.
  • Containerization: Containerization of core services improved agility, security and flexibility of managing services in any cloud infrastructure.
  • Automation and Developer Productivity Tools: Minimized time-to-production and expedited validation of new enhancements through robust automation and productivity tool

Business Impact

  • Infrastructure Cost Savings: Achieved 20% cost savings by shutting down unused machines post-audit.
  • Improved Deployment Time: Realized a 20% improvement in deployment time.
  • Reduced Downtime: Achieved a 20% reduction in downtime, thereby enhancing Total Human Experience (THx).
  • Increased Migration Velocity: Documented approach and standard implementation led to over 200% velocity in data center migration of services.
  • Cost Reductions and Improved Customer Satisfaction: Reduced infrastructure costs by 35% while boosting customer satisfaction through improved responsiveness and automation.
  • Accelerated Speed-to-Market: Enhanced recovery time and accelerated speed-to-market using multivariate technologies.

Technology Stack

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Modernizing Legacy Infrastructure for Efficiency & Scalability
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