Success Story

The client is a leading transportation and logistics provider headquartered in the Netherlands.

The company specializes in offering customized freight forwarding and supply chain solutions.

The client was facing issues with its existing legacy WMS and was looking to migrate to a new one.

They were looking for a solution that would help them improve the KPIs of their operations team.

Cybage’s 3PL consulting services were needed for 24/7 IT support as well as for the automation of several manual workflows to improve the order fulfilment capability.

Cybage executed an end-to-end SDLC initiative for ensuring hassle-free Infios WMS implementation.

Our experts also handled the creation of master data for new warehouse locations, license plate management, and client-specific rule configurations. 

We invested 13000 hours of dedicated engineering effort to facilitate a smooth client onboarding process and hassle-free WMS integration with Infios.

Cybage provided 24/7 IT support services to ensure uninterrupted and smooth running of the business. 

Cybage was able to successfully execute WMS implementation across 35 sites in less than 3 years.

With the integration of an advanced WMS, the client saw a 25% reduction in labor costs and a 30% decrease in IT support costs per user.

Enhanced support was also extended to 45 sites, covering a combined operational footprint of about 3.5 million sq. ft.

Thanks to the reduction of manual effort and optimized workflows, the client saw a 20% reduction in annual maintenance costs.

Order fulfilment capacity and productivity saw an improvement as the picking/packing proficiency increased from 25 lines/hour to 75 lines/hour.