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Success Story

Services:
  • Technology Solutions

Modernizing the Legacy Platform with an Advanced Car Rental Rate Management System for an Industry Innovator

Car Rentals
Posted On: 22 March, 2024

About the Client

  • Is the first company to offer web rates to the car rental industry
  • Has developed an automated rate analysis and positioning product to enable clients drive effective pricing strategies in response to real-time market conditions
  • Is the only company to offer  rate collection, comparison, and correction, all in one product

Business Needs 

  • Address maintenance and agility issues to accommodate functional and infrastructure demands
  • Rate management system should support complex rate scenarios wherein rate rules are either dependent or linked to other rules defined in the system
  • Simplify the current complex process to track, manage, and position rates
  • Ensure the scalability of car rental management software
  • Provide online guides and help documents for consumers

Business Solutions

  • Built a rules engine capable of handling rate dependencies and linking for accurate rate suggestion and auto rate positioning
  • Upgraded the legacy application using new technologies and cloud platform to support scalability
  • Developed a light version of the rate positioning application
  • Enabled bulk updates to support easy onboarding of new clients
  • Created online access to downloadable help and guide documents
  • Ensured rate shopping for all search possibilities

Business Impact

  • 15% rise in revenue with the inclusion of a new rate positioning tool in the product line
  • 50% reduction in maintenance efforts with the rate shopper platform
  • 30% increase in rate management efficiency
  • Rate management mobile app simplified rate revisions for 70% of the consumers
  • 20% reduction in support calls due to online help documentation
     

Technology Stack

car-rental-positioning-innovator-achieves-increase-in-rate-management-efficiency_Tech stack
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