Is a leading ambulatory EHR provider in the USA with a revenue of over $1B.
Has product portfolio spanning across EMR/EHR, RCM, PMS, patient access and care coordination, and patient engagement solutions.
Offers comprehensive RCM solution suite with a strong network of over 80,000 physicians.
The client wanted a specialized RCM analytics platform to raise their current offerings.
They sought a comprehensive suite of RCM services to meet the needs of over 100 clients on the existing platform.
Improving the Data Warehouse (DWH) design was important to support growth and enable new analytics opportunities.
There was a need to optimize data quality for consistent reporting and address accuracy issues.
The client also required intervention to improve the slow, error-prone ETL process.
Cybage provided 24x7 support backed by a reliable ITIL-based service delivery model.
The team redesigned the DWH with the latest data modeling practices and used EHR interoperability solutions for uninterrupted integration across systems.
ETL infrastructure and governance processes were restructured for better efficiency, making use of the latest healthcare data engineering services.
The Cybage team optimized the ETL process with parallel execution and auto-healing capabilities.
They implemented an automated data quality testing and verification framework.
The team reformed the performance and error management playbook/SOPs for enhanced effectiveness.
The optimization of the ETL process improved the speed by 2x.
Redesigning of the data warehouse brought about 3x improvement in workforce productivity.
Automation of data quality testing improved data accuracy by 99.9%.
