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  • Product Engineering
  • Technology Solutions

Cybage Transformed a Geriatric Care Legacy Platform Into a Modern Telehealth Solution

Healthcare & Life Sciences
Posted On: 21 March, 2024

About the Client

  • 20+ years experience as a full-time in-home care provider for seniors and disabled in the US.
  • Supports 3000+ medicaid members (care recipients) across 6 states.
  • Committed to transform geriatric care delivery.
  • Flagship product engineered by in-house technology team.

Business Needs

  • Modernize legacy platform to support telehealth and remote patient care functionality.
  • Improve care coordination across various entities involved.
  • Improve user adoption and patient satisfaction rates.
  • Improve response to business needs by quickly rolling out new features.
  • Improve data quality to enable future analytics/research initiatives.
  • Eliminate or significantly reduce technical debt.

Solutions

  • Developed Cloud (AWS) native multi-tenant SaaS-based telehealth and home care management solution.
  • Incorporated advanced features such as customized care plan, care alerts, and shared document review.
  • Designed an intuitive UX with strong focus towards caregiver and patient empathy.
  • Built syntactic and semantic interop with HL7 2.x, SNOMED-CT.
  • Built robust synchronous and asynchronous telehealth systems.
  • Re-architected and re-engineered platform enabling component reuse.
  • Revamped test suite and QA automation framework.

Business Impact

  • 50+ successful client rollouts.
  • 99.99% system availability within performance parameters.
  • 2x improvement in time to market.
  • 80% reduction in production bug leakage.

Technology Stack

Cybage Transformed a Geriatric Care Legacy Platform Into a Modern Telehealth Solution_Tech Stack
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